Using touchtone commands

Control your XO Quick Conference from your phone

Chairperson & participant commands
star then 0 Operator assistance: Connects you with a live Conferencing operator
hash sign then 0 Conference help menu: Lists all of the touchtone commands available to you
star then 6 Mute your line: Reduce background noise on the call if you are in a noisy environment; to unmute your line, press *6 again
Chairperson-only commands
hash sign then 1 Play roll call: Plays back the recorded names of the participants on your call
hash sign then 2 Participant count: Counts the number of participants on your call
star then 2 Stop message: Interrupts any audio prompt or recorded announcement
hash then 3 Initiate dial-out facility*: Allows the operator to dial out to a new participant
star then 4 Volume equalizer: Adjusts and equalizes the volume of all lines on your call
star then 5 Mute/unmute all: Allows you to mute the lines of all participants — use when making a presentation; to unmute all lines, press *5 again
star then 6 Mute your line: Reduce background noise on the call if you are in a noisy environment; to unmute your line, press *6 again
star then 7 Lock/unlock your conference: To control your meeting and ensure no one else can enter you can lock your conference call; to unlock your line, press *7 again
star then 8 Record start/stop*: Instantly record your XO Quick Conference call and download the recording after your call to archive or save the recording for future use
hash sign then 9 Conference continuation: Allows participants to remain in a conference once the chairperson hangs up
hash sign then hash sign again End conference: The most secure way to end a conference — use before you hang up

* This feature is only available if enabled on your account. Additional charges are subject to your terms and conditions.